Kotak Mahindra Bank : Customer Service & Support Number

Kotak Mahindra Bank : Customer Service & Support Number

Hi Dude , Do You know the importance of customer service support & e-mail support .Is anybody think why it is need for us .Now a day’s everybody having electronics products like Mobile phones , television, Computers, laptops, tablets, software’s ,Game Consoles in their home.

Importance Customer service support & email Support.

When they are using electronics products definitely they face a problem of their products. In a practical way not possible to go meet the person in a product company. We have only one source to solve this Problem .Customer service support team help to solve the entire problem, without the customer service support the Customer relationship will be broken.”Good product should provide good service “, so customer need the awareness o f the importance Customer service support & email Support.

Is customer service necessary?

Is customer service necessary? Yep, of course because if you buy any product, gives trouble, we can’t go to the place and to intimate our problem because it is a tedious process too…,So use the customer service provided by the product company to as your query with in a sitting place itself. Make use of customer service phone number & email support to solve your device problem.” Take care of your customers and they will take care of your business”

Kotak Mahindra Bank Customer Support

Are you looking for Kotak Mahindra Bank customer support service number & Email Support, We are here to help, enhance, and impressive the customer satisfaction by tendering our technical assistance .If any problem or doubt occurs, below I mentioned Kotak Mahindra Bank : Customer Service & Support Number Across In World.

Kotak Mahindra Bank Customer Care numbers for Retail Customers

Call Us

Banking
Helpline Numbers

1800 102 6022

Credit Card
Helpline Numbers

1800 102 6022

Abroad
Helpline Numbers

+91 22 6600 6022

When dialing from abroad the toll free banking and credit card numbers will not get connected and to call our customer service from any country outside India please use either the 24 hour abroad helpline number which is chargeable* or the below 24 hour country specific toll free numbers.

NRI Customers and Kotak Multi Currency World Travel Card customers can call the following respective toll free numbers for each country: USA – 1855 365 6767, AUSTRALIA – 001180044990000, HONG KONG – 00180044990000, U. K. – 0080044990000,CANADA – 18557684020, SINGAPORE – 8001013054

The banking and credit card helpline numbers are for Indian customers only. These numbers are toll free** and available 24-hour#pan India.

Alternatively, you can call us on the following local phone banking numbers**

EMAIL US

KOTAK MAHINDRA BANK

Customer Service Center
service.bank@kotak.com

KOTAK CREDIT CARD

Customer Service Center
service.cards@kotak.com

KOTAK LIFE INSURANCE

Registered Office
lifeexpert@kotak.com

Customer Service Center
clientservicedesk@kotak.com

KOTAK SECURITIES

Customer Service Center
service.securities@kotak.com

KOTAK CAR FINANCE

Customer Service Center
service.carfinance@kotak.com

KOTAK SME BANKING

Customer Service Center
customerfirst@kotak.com

Write to Us

Registered Office

Kotak Mahindra Bank

Registered Office

27 BKC, C 27, G Block,
Bandra Kurla Complex,
Bandra (E), Mumbai – 400 051

Customer Service Centre

24 Hour Customer Care Toll Free: 1800 102 6022
Email: service.bank@kotak.com
To locate our nearest Branches
Letter: P.O. Box: 16344, Mumbai – 400013

To report any security related issues, frauds or vulnerabilities with regards to Kotak Mahindra Bank systems and services, please email us at: itsecurity.bank@kotak.com

Kotak Life Insurance

Registered Office

Kotak Mahindra Old Mutual Life Insurance Ltd.
4th Floor, Vinay Bhavya Complex,
159 A, CST Road,
Kalina, Santacruz East,
Mumbai: 400 098.
Tel : +91 022 6599 3626
Fax : +91 022 6672 6254
Email : lifeexpert@kotak.com

Customer Service Centre

Kotak Mahindra Old Mutual Life Insurance Ltd.
Kotak Infiniti, 21, Infinity Park, 5th Floor, Zone II,
Off Western Express Highway,
General A K Vaidya Marg,
Malad [E], Mumbai – 400 097
Toll Free : 1800 209 8800
clientservicedesk@kotak.com

Kotak Securities

Registered Office

27 BKC, C 27, G Block,
Bandra Kurla Complex, Bandra (E),
Mumbai – 400 051

Corporate Office

2nd Floor, Nirlon House,
Near Passport Office,
Dr. Annie Besant Road,
Worli, Mumbai – 400 025
Tel : +9122 6652 9191

Customer Service Centre

Toll Free: 1800 209 9191 / 222 299
Tel : (City Code) 30305757
service.securities@kotak.com

Kotak Investment Banking

Registered Office

1st Floor, Bakhtawar
229, Nariman Point
Mumbai – 400 021
Tel: +91 22 6634 1110
Fax: +91 22 2282 6632

Kotak Mahindra Prime

Corporate Office

Kotak Infiniti, 4th Floor,
Bldg no 21, Infinity Park,
Off Western Express Highway,
General A K Vaidya Marg,
Malad (E), Mumbai- 400 097
Tel No. : +91 22 66056825 / 4778
Fax No. : +91 22 67259086

Customer Service Centre

Tel: +9122 6773 6000
(Maharashtra and Goa)
Toll Free: 1800 209 5732
(Rest of India)
service.carfinance@kotak.com

Kotak International Business
International Offices
Kotak Mahindra (UK) Ltd
London Office,
8th Floor, Portsoken House, 155-157,
Minories London EC3N 1LS,
United Kingdom
Tel : +44 20 7977 6900
Kotak Mahindra Inc
New York Office,
50, Main Street,
Ste. 890, White Plains,
NY 10606
USA
Tel : +1 914 997 6120
Kotak Mahindra (International) Ltd
Mauritius Office,
4th Floor, Les Cascades Building,
Edith Cavell Street,
Port Louis,
Mauritius
Tel : +230 212 9800
Kotak Mahindra (UK) Ltd
Singapore Office,
16 Raffles Quay,
#35-02/03 Hong Leong Building,
Singapore 048581
Tel: +65 6290 5590
Kotak Mahindra (UK) Ltd
Dubai Office
Office No 105, Level 1
Al Fattan Currency House-Tower 2
DIFC, P.O. Box 121753
Dubai, UAE
Tel: +9714 3848900
Kotak Mahindra (International) Ltd
Representative Office,
Al Otaiba Building,
907, Hamdan Street, Behind KFC,
P O Box 131394, Abu Dhabi,
United Arab Emirates
Phone: +9712 622 9042
Kotak Securities Ltd – Bahrain Branch (Regulated by CBB)
16, Ground Floor,
Manama Centre,
Government Avenue,
P.O. Box 20183, Manama,
Kingdom of Bahrain
Tel: +973-17532097
Fax: +973-17533962
Kotak Mahindra Bank (Representative Office):
304, Al Kifaf Commercial Building
Al Karama Area, Dubai.
U.A.E, P.O Box – 120520
Tel: +971-4-3577337 / 3978105
Fax: +971-4-3978104
Kotak Mahindra Financial Services Limited (Dubai):
7th Floor, Office Number 703,
Al Fattan Currency House,
Tower 2, PO Box 16498,
Dubai, UAE.
Tel: +971 4 3544455
Kotak Mutual Fund

Registered Office

36-38A, 3rd Floor,
Nariman Bhavan,
227 Nariman Point,
Mumbai 400021.
India.

Corporate Office

Kotak Mahindra Asset Management Company
6th Floor, Vinay Bhavya Complex,
159-A, C.S.T Road, Kalina,
Santacruz East,
Mumbai 400098.
India.
Tel: – +91 22 66384444
Fax: – +91 22 66384455

Customer Service Centre

Kotak Mahindra Asset Management Company
6th Floor, Kotak Towers,
Building no 21, Infinity Park,
Off Western Eastern Express
Highway, Goregaon-Mulund Link Road, Malad East,
Mumbai 400097.
India.
Tel: – +91 22 6638 4444
Fax: – +91 22 6638 4455

Kotak Private Equity

Registered Office

5th Floor, INGS Point, Plot no. 8,
Near University Campus,
CST Road, Kalina,
Mumbai – 400 098
Tel : +9122 6626 0500

Kotak Realty Fund

Registered Office

5th Floor, INGS Point, Plot no. 8,
Near University Campus,
CST Road, Kalina,
Mumbai – 400 098
Tel : +9122 6626 0500

SMS BANKING

  1. SMS Banking is available for registered customers only.
  2. Get latest updates on your account balance, salary credits, large debits, large credits, holding value and much more.
  3. Simply send an SMS to 9971056767 or 5676788 to get the details for following updates:

BANKING ACCOUNTS

Request Information MESSAGE FORMAT EXAMPLE
Balance Inquiry If last 4 digits of a/c no. not mentioned – Gives you the balance of upto 10 accounts. BAL BAL
If last 4 digits of a/c no. mentioned – Gives you the balance for the specified account number. BAL(space)Last 4 digits of Account Number BAL 1234

Where 1234 is the last 4 digits of your account number

Last 3 Transactions Gives you the last three transactions in the specified account.  TXN (space)Last 4 digits of Account Number TXN 1234

Where 1234 is the last 4 digits your Account Number

Last 3 months statement on email Gives you the Last 3 months E-statement on the registered email id. STMT(space)Last 4 digits of Account Number STMT 1234

Where 1234 is the last 4 digits your Account Number

Statement on email for a particular month in the current financial year Gives you the E-Statement for a particular month in the current financial year on the registered email id. STMT(space)Last 4 digits of Account Number(space)First 3 letters of the month STMT 1234 JAN

Where 1234 is the last 4 digits your account number,JAN First 3 letters of the month

Statement on email for any particular period Gives you the E-Statement for a particular period of any year on the registered email id. STMT(space)last 4 digits of Account Number (space) for Start period. First 3 letters of the month followed by last 2 digits of the year (space) for End Period. First 3 letters of the month followed by last 2 digits of the year STMT 1234 FEB13 SEP13

Where 1234 is the last 4 digits your account number FEB13 SEP13 to check the statement on email of your this account from February 2013 till September 2013

Cheque Status Inquiry Gives you the Cheque Status Whether it is Paid or Unpaid. CHQSTATUS(space)Last 4 digits of Account Number(space) 6 digit cheque no CHQSTATUS 1234 000512

Where 1234 is the last 4 digits your account number and000512 is complete cheque number

New Cheque Book Request New Cheque book will be generated and dispatched at the preferred registered address. Cheque book charges, if any, would be applicable as per charge schedule. For charges kindly refer charge schedule. CHQBOOK(space)Last 4 digits of Account Number CHQBOOK 1234

Where 1234 is the last 4 digits your account number

Mobile App Download Helps you to download mobile banking application MOBILE MOBILE

INTERBANK MOBILE PAYMENT SERVICE (IMPS)

Mobile Money Identifier (MMID) Generation/Retrieval To generate an MMID(Mobile Money Identifier)- a 7 digit code issued by participating banks to their customers for availing IMPS. MMID(space) Last 4 digits of Account Number. MMID 1234

Where 1234 is the last 4 digits of your account number.

MMID Cancellation for an account To cancel MMID(Mobile Money Identifier)for an account MMIDREVOKE(space) 7 digitMMID of your account MMIDREVOKE 1234567

Where 1234567 is the 7 digit MMID of your account

MMID Cancellation for all accounts To cancel MMID(Mobile Money Identifier) for all accounts MMIDCANCEL MMIDCANCEL

Blank/no account number mentioned means MMID for all accounts shall be cancelled

MMID Reinstation To revive/reinstate MMID for a particular account MMIDREINST(space) 7 digit MMID of your account MMIDREINST(space)1234567

Where 1234567 is the 7 digit MMID of your account

OTP generation-IMPS MIP transaction Helps you to authenticate/validate a merchant Induced Payment for an IMPS txn OTP(space)(MMID)(space)Last 4 digits of Customer Relationship Number OTP 1234567 1010

where 1010 is the last 4 digits of Customer Relationship Number.

INVESTMENT ACCOUNTS

Know Your Account No. Gives you the Account number of your Investment A/c. MFACCT(space)Last 4 digits of Customer Relationship Number MFACCT 1010

Where 1010 is the Last 4 digits of Customer Relationship Number

Holding Value Gives you the details of your holding Value in Investment A/c. MFBAL(space)Last 4 digits of Customer Relationship Number MFBAL 1010

Where 1010 is the Last 4 digits of Customer Relationship Number

DEMAT ACCOUNTS

Know Your Account No. Gives you the Account number of your Demat A/c. DPACCT(space)Last 4 digits of Customer Relationship Number DPACCT 1007

Where 1007 is the Last 4 digits of Customer Relationship Number

Holding Value Gives you the details of your holding Value in Demat A/c. DPBAL(space)Last 4 digits of Customer Relationship Number DPBAL 1007

Where 1007 is the Last 4 digits of Customer Relationship Number

LOCATOR

Know the nearest ATM Gives information of all Kotak ATM addresses (both offsite and branch) as per postal code provided ATM(space)6 digit postal code ATM 400001

Where 400001 is your 6 digit postal code

Know the nearest Branch Gives information of all Kotak Branch addresses as per postal code provided BRANCH(space)6 digit postal code BRANCH 400001

Where 400001 is your 6 digit postal code

PIN REGENERATION

Net Banking Gives a confirmed receipt of your Net Banking Password generation that is sent to your registered mailing address. NETPIN(space)Last 4 digits of Customer Relationship Number NETPIN 1234

Where 1234 is the last 4 digits your Customer Relationship Number

Phone Banking Gives a confirmed receipt of your Phone Banknig Password generation that is sent to your registered mailing address. PHONEPIN(space)Last 4 digits of Customer Relationship Number PHONEPIN 1234

Where 1234 is the last 4 digits of Customer Relationship Number

Debit Card Gives a confirmed receipt of your Debit Card Password generation that is sent to your registered mailing address. DEBITPIN(space)Last 4 digits of Debit Card Number DEBITPIN 5678

Where 5678 is the last 4 digits of your Debit Card Number

SME BANKING

SMS us and we will call you back SERV (space) CRN Number

DEBIT CARDS

Activation of Debit Card for use at Merchant Establishments Helps to activate debit card to be used at merchant establishments POSACT(space)Last 4 digits of Debit Card Number POSACT 5678

Where 5678 is the last 4 digits of your Debit Card Number

CREDIT CARDS

To Know Your SMS Kotak’s Reply
Your current amount due CCBAL < Last 4 digits of your Kotak Credit Card Number > Total outstanding on Kotak Card XX1234 on 31-Jan-2012 18:45 is Rs.10000.00
Your amount due as per last statement CCDUE < Last 4 digits of your Kotak Credit Card Number > Total Due on Kotak Card XX1234 is Rs. 10000.00, Min amt Rs. 1000.00, due by 17- Feb-2012.
Your last three transactions CCTXN < Last 4 digits of your Kotak Credit Card Number > Last 3 transaction on Kotak Card XX1234
a) 06-Jan-12 Rs. 407.00 DR
b) 07-Jan-12 Rs. 867.00 DR
c) 25-Jan-12 Rs. 900.00 DR
Your last payment received CCPYMT < Last 4 digits of your Kotak Credit Card Number > Payment of Rs. 8000.00 received on 14-Feb-2012, subject to realisation.
Your total spends this month CCSPND < Last 4 digits of your Kotak Credit Card Number > The total retail spends on your Kotak Card in the current bill is Rs. 10000.00
Your available credit balance CCAVBL < Last 4 digits of your Kotak Credit Card Number > Total outstanding on Card No XX1234 on 31-Jan-2012 is Rs. 10000.00. Avbl Cash limit is Rs. 4000.00. Avbl cr Limit is Rs. 20000.00
Your credit card application status CCAPP < your 13 digit Application Number > You will receive an SMS with details depending on whether your application is approved, declined or in process.

PLEASE NOTE:

  1. You can send the SMS in either upper case (capital letters) or lower case (small letters) i.e., K BAL and k bal, both will help you to know your account balance.
  2. The SMS commands contain blank spaces which should be kept when sending SMS. There are 2 blank spaces; one after ‘K’ and the other after the code say BAL.
  3. Please use only the mobile number which has been registered to use the SMS Banking & Alerts facility. For your safety, we will not accept requests from any other mobile number.
  4. PIN regeneration requests will be accepted through SMS; however, new PIN will be sent to your registered communication address via post only.

DISCLAIMER:

SMS Banking is available for registered customers only.

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