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China Mobile Hong Kong : 24/7 Customer Service & Support Number

Are you looking for China Mobile Hong Kong and customer service phone number, We are here to help, enhance, and impressive the customer satisfaction by tendering our technical assistance .If any problem or doubt occurs, below I mentioned China Mobile Hong Kong : 24/7 Customer Service & Support Number.

Hi Dude , Do You know the importance of customer service support & e-mail support .Is anybody think why it is need for us .Now a day’s everybody having electronics products like Mobile phones , television, Computers, laptops, tablets, software’s ,Game Consoles in their home. When they are using electronics products definitely they face a problem of their products. In a practical way not possible to go meet the person in a product company. We have only one source to solve this Problem .Customer service support team help to solve the entire problem, without the customer service support the Customer relationship will be broken.”Good product should provide good service “, so customer need the awareness o f the importance Customer service support & email Support.

Is customer service necessary? Yep, of course because if you buy any product, gives trouble, we can’t go to the place and to intimate our problem because it is a tedious process too…,So use the customer service provided by the product company to as your query with in a sitting place itself. Make use of customer service phone number & email support to solve your device problem.” Take care of your customers and they will take care of your business”.

Tel: (852) 2945 8888
China Roaming Customer Service Hotline: 400 120 4000
(CMHK service plan customers can call this hotline for free in China)
Fax: (852) 2421 4149
Address: Rm 917-919, 9/F, Park-in Commercial Centre, 56 Dundas Street, Mongkok
Business Hours: Everyday 10:00 am – 9:00 pm
Telephone No: 2374 3496

Customer Centre at 2374-3496 to reserve a suitable handset 7 working days in advance

Roaming Services Center
(Hong Kong International Airport)Map
Roaming Services Center
(Mongkok)Map
Address Unit 7T037, Landside Departures, Check-in Hall, Hong Kong International Airport, Lantau Address Rm 917-919, 9/F, Park-in Commercial Centre, 56 Dundas Street, Mongkok
Business Hours Everyday 7:00 am – 11:00 pm Business Hours Everyday 10:00 am – 9:00 pm

Customer Service Hotline 400 120 4000

Handset / Accessories Suppliers’ Repair & Customer Service Centres

The following individual handset / accessories suppliers directly provide official repair services to CMHK customers. If your device belongs to one of these brands, please bring it to the specialized service centres listed below.

Alcatel

Unit 1205-06, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi St South, Mongkok, KLN

Mon – Sat
11:00-20:00
Sun & Public Holidays: Close

Hotline:8118 1717

CMHK Customer Centre

Unit 917-919, 9/F, Park-in Commercial Centre, 56 Dundas Street, Mongkok, Kowloon

Mon – Sun
10:00 – 19:00

Hotline:2374 3496

Blackberry

CMHK Customer Centre (Collection on behalf)

Unit 917-919, 9/F, Park-in Commercial Centre, 56 Dundas Street, Mongkok, Kowloon

Mon – Sun
10:00 – 19:00

Hotline:2374 3496

First Champion Technology Ltd

nit 1810, 18/F, Nan Fung Comm Ctr, 19 Lam Lok St, Kowloon Bay, Kowloon

Mon – Fri
09:00-13:00
14:00-18:00
Sat
09:00-13:00
Sun & Public Holidays: Close

Hotline:3118 4962

HTC

Room 1903, 19/F, Kowloon Building, 555 Nathan Road, Yau Ma Tei, Kowloon

Mon – Fri
12:00 – 20:00
Sat
12:00 – 16:00
Sun & Public Holidays: Close

Free Express Service
Hotline: 3077 5588

Huawai

Flat 1001, 10/F., Nathan Centre, 580G Nathan Road, MongKok, Kowloon, Hong Kong

Mon – Fri
10:30-19:30
Sat
12:00-17:00
Sun & Public Holidays: Close

Hotline:3791 2856

LG

Unit 901-904, 9/F, Chow Tai Fook Ctr., 580 A-F Nathan Rd, Mongkok, Kowloon

Mon – Sat
11:00 – 20:00
Sun & Public Holidays
12:00 – 16:00
Sun & Public Holidays: Close
(Except CNY & Christmas holidays)

Hotline:3543 7777

Motorola

Room 2001, 20/F Prosperity Place, 6 Shing Yip Street, Kwun Tong, Kowloon

Mon – Sat
10:00 – 19:00

Sun & Public Holidays: Close

Hotline:2506 3888

Nokia

Unit 1405 Park-in Commercial Centre, 56 Dundas Street, Mongkok, Kowloon

Mon-Sun
11:00-20:00

Hotline:2136 6338

Samsung

Unit 09-12, 10/F & Unit 09-12 & 15, 40/F, Office Tower, Langham Place, 8 Argyle St, Mongkok, Kowloon

Mon – Sun
11:00-20:00

Hotline:3698 4698

Unit 1502, 15/F, Causeway Bay Plaza 1, 489 Hennessy Rd, Causeway Bay, HK

Sharp/ Infocus

Mon – Sun
11:00-20:00

Hotline:3698 4698

Unit 1205-06, 12/F Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon

Mon – Sat
11:00 – 20:00
Sun & Public Holidays: Close

Hotline:8118 0800

Sony Xperia

20/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon

Mon – Sat
11:00-20:00
Sun & Public Holidays
12:00 – 16:00

16/F, East Point Centre (Old Wing), 555 Hennessy Road, Causeway Bay, HK

Mon – Sun
11:00-20:00

Hotline:8203 8863

903A, 9/F, Landmark North, 39 Lung Sum Avenue, Sheung Shui, NT
(It is a collection point. Turnaround time of 3 working days for maintenance service)

Mon – Sat
11:00-20:00
Sun & Public Holidays
Off

Hotline:8203 8863

ZTE

Unit 1205-06, 12/F Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon

Mon – Sat
11:00 – 20:00
Sun & Public Holidays: Close

Hotline:2374 0199

How to Change Service Plan & VAS

Customers need to pass identity verification at the following channels in order to process any service changes

Service Nature Application Channels Handling
Charge
Effective
Date
Notes
Customer Centre 24-Hour
Customer
Care Hotline
2945 8888
Change Service Plan Y Y Free next invoice issue date Need to apply at least 1 working day before the invoice issue date
Apply for Value-Added Service (General) Y Y Free within 24 hours Customer may apply designated VAS via i-Menu, USSD code or SMS, please refer to the related page of VAS for details.
Register IDD 001 Service Y Y Free within 24 hours $1,000 deposit can be waived if customer settles bill payment by credit card autopay
Apply for “Per Line Blocking” Y Y Free 4 working days Even with “Per Line Blocking” function, the telephone number will still be displayed at the recipient’s side when you send SMS.
Bar receiving promotional information Y Y Free 7 working days

 

 

 

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